McAfee has one of the most complete internet security suites that are available. It provides top-quality antivirus, as well as many features including a password manager, VPN and file shredder at a price that is incredibly low. It can also cover the majority of devices in one subscription.
McAfee’s performance has been exemplary however it can sometimes slow down the performance of a PC. In tests conducted by AV-Comparatives running a complete scan of our test computer’s 366,872 files took around an hour and used 3.20% of its processor memory; this was in the middle of the pack. A quick scan took only eight minutes to scan the areas where viruses are most likely to be found such as system files and registry entries.
The tech support provided by the company is excellent. It offers a community forum, 24/7 phone and chat support as along with a vast knowledge base. They also provide virtual assistance and a tool to assess the vulnerability of your device. To contact a customer service agent, you need to complete a lengthy form that includes your name along with your last name, phone number and email address. You must also confirm both of these.
McAfee’s insistence on separating its features into different applications is a bit annoying. For instance the Windows version of McAfee Total Security has an in-app help page; however, the Mac application redirects you to the website and isn’t able to search for answers. This makes it more difficult to navigate the parental controls and protections against identity theft than the other comprehensive packages.
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